Robert Gatward Jewellers

rolex grand slam

Rolex Aftercare

Welcome to our Rolex Authorised Service Centre

As an Official Rolex Retailer, we are honoured to offer you the expertise of our Rolex-trained watchmakers within our Rolex Service Centre, where your timepiece receives the meticulous care and attention that is synonymous with Rolex.

“We are thrilled to introduce the Rolex Authorised Service Centre to Windsor. This facility reinforces our long-standing partnership with Rolex and allows us to provide our customers with the highest level of service and care for their treasured Rolex timepieces.

 

Our team of Rolex trained watchmakers have undergone rigorous training and we are fully equipped with state-of-the-art tools and genuine Rolex parts to ensure the authenticity and performance of each watch.”

 

Keith Gill, Managing Director – Robert Gatward Jewellers

The Process

During a Rolex service, the watch is completely dismantled and ultrasonically cleaned. Each individual component that no longer meets Rolex’s specifications is replaced. The movement is carefully lubricated, then electronically tested to guarantee its timing accuracy; the case and the metal bracelet are refinished to restore their lustre.

Rigorous Testing

Finally, the watch undergoes a series of rigorous technical tests and checks to guarantee its waterproofness, power reserve and precision. After a complete Rolex service, the watch is covered by a 2-year service guarantee.

Expertly Trained

“I am proud to be the Head Watchmaker in our state-of-the-art Rolex Authorised Service Centre in Windsor. Having become a qualified watchmaker in 1977, it gives me great satisfaction to pass on my experience and knowledge to the next generation of watchmakers here at Robert Gatward Jewellers, who will continue to repair and service our clients’ watches for years to come.”
– Richard Lee, Head Watchmaker

Care and Confidence

When you choose us for your Rolex service, you are entrusting your watch to experts who share your passion for excellence. We combine advanced technology with the highest standards of craftsmanship, providing you with peace of mind and the assurance that your Rolex will continue to perform at its very best for years to come.

Visit us to discover first-hand the Datejust

As an Official Rolex Retailer, we are the only retailers allowed to sell Rolex watches. With the necessary skills and technical know-how, we will help you make the choice that will last a lifetime.

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